Case Study: Rosewood, Hong Kong

Hurrairah bin Sohail discovers how Vega took space and function into account when delivering forward thinking AV systems for the Rosewood Hong Kong hotel.

Vega Global, a global AV and IT system integrator with its headquarters in Hong Kong, understands that AV does not exist in a vacuum. AV products must work in-sync with spaces. This approach is evident at the Rosewood Hong Kong hotel.

The overall planning, designing and construction of Rosewood Hong Kong spanned across seven years and it is one of the largest hospitality projects to be undertaken in Hong Kong in the last decade.

Vega was brought on to the project in 2016 and coordinated closely with the consultant, ihD, to ensure that the project was brought to fruition in 2019.

Bruce Ng, director of information technology at Rosewood Hong Kong, says: “The most important factor for us was to make sure that all the technology selected and deployed brought about the desired user experience. Technology depends on the space, from the room type to the location and even the geography.”

Bruce Ng continues: “Rosewood Hong Kong is located in a tourist hotspot [Tsim Sha Tsui] and it is a luxury hotel. This aspect has to be represented in all the spaces and the AV systems that are deployed.”

The meeting room at level 3 serves as a template to showcase the AV technology deployed. Audio is provided by QSC ADC 4T speakers paired with Core 250i DSPs and CX 302V amplifiers. Shure ULXD4 wireless systems along with microphones are used for audio input.

Visuals are provided by Panasonic projectors in tandem with Grandview projection screens. Enabling modern working methodologies, Vega has provided both wired and wireless connectivity.

Barco ClickShare allows users of the meeting rooms to connect wirelessly. Setting up the wireless connectivity was a challenge and Raymond Ng, project manager from Vega, details: “The meeting rooms have doors with metal used in their construction and this impacted the strength of the wireless networks. Thankfully, we were able to create a dedicated wireless network for the Barco ClickShare to overcome this.”

Extron DTP CrossPoint 108 4K switchers, along with the relevant transmitters, receivers and connectivity plates, provide wired connectivity. Raymond Ng explains the selection: “We have our own network to each room to control the devices. Users can connect to it via a mobile application or with wires from laptops. All sources of input are open.”

Crestron AV3 processors paired with Apple iPads and iPad minis make up the control system. Rosewood Hong Kong also features a ballroom and a junior ballroom which function as event spaces. The grand ballroom in particular has established itself as one of the most premium and luxury wedding venues in Hong Kong. The AV products and systems reflect this standing.

The ballroom features extensive ETC and Martin lighting systems. Audio is provided by Nexo Geo M620 line array speakers paired with Nexo NXAMP4x1C amplifiers equipped with Dante cards. In addition, QSC AD-C1200 ceiling mounted speakers and RenkusHeinz PNX81 speakers, along with QSC amplifiers, are used for further sound reinforcement.

QSC Core DSPs serve as the heart of the audio system. A Shure ULXD4 wireless digital system along with a selection of lavalier and vocal microphones and wireless bodypack receivers and transmitters are provided for audio input. A Yamaha LS9 digital mixing console manages the overall audio system. Audio is distributed via Dante.

Vega ran into some challenges when deploying the audio system in the ballroom. Raymond Ng details: “The ballroom has high headroom but the space in the catwalk was quite squeezed due to the presence of electrical and mechanical features. The challenge was to hide the speakers in the limited ceiling space that was offered to us. But this challenge was not unique to the Rosewood hotel, many projects in Hong Kong face similar issues and we have the experience to overcome it.”

Crestron C3COM-3 cards together with Apple iPads and iPad minis provide control.

A Lighthouse 4mm LED videowall has been chosen as the display for the main ballroom. Bruce Ng says regarding the selection: “LED walls provide higher contrast and sharper images which projection is unable to match at the moment and we selected LED to avail these features in our design. The LED also fit in with our overall design.”

An Extron XTP II CrossPoint 3200 switcher serves as the core of the video system in the ballroom while transmitters and receivers are used to transport signals. The AV systems have been integrated with the IT network.

This allows video feeds from the ballroom, captured by Panasonic cameras, to be routed to many of the other spaces available at the hotel.

Moving on to the junior ballroom, the AV systems are similar to those found in the main ballroom. An interesting deviation is the addition of Panasonic projectors along with an LED videowall.

Raymond Ng narrates: “The ceiling tiles had a hexagonal shape and it was difficult to fit a rectangular projector, so the selection of the projector was a key consideration. We had to change the projector model from our initial selection to accommodate this aspect of the interior design.”

The scale of the project posed a challenge and Raymond Ng details how Vega overcame it: “We needed to coordinate with the various parties that were working at site simultaneously. The construction site covered a large area with multiple floors of works to be coordinated on regular basis. The coordination was critical and because of it Vega was able to harmonise the integration of the AV system perfectly with the decorations and aesthetics of the hotel.”

Regarding the outcome of the overall project, Bruce Ng says: “Our aim was to provide a perfect audio and video experience for our users in the ballroom and the event spaces. This is why we reached out to experts like reputed interior designer Tony Chi and reputed lighting designer David Singer. We wanted the guests to have an unforgettable experience no matter where they were in the hotel and we have achieved this.”

Raymond Ng says: “We worked on this project together with the IT team at Rosewood Hong Kong and the other experts working on the project to really deliver AV systems that met the aims and objectives of the client. We moved away from analogue to digital and now to IT. There is also a lot of wireless connectivity that has been offered. I believe Vega has delivered a strong tech backbone for the hotel which is 4K ready and will also keep in step with future developments.”

Raymond Ng concludes: “This was a significant project for Vega in terms of the scale and the value. The successful completion of Rosewood Hong Kong and the delivery of the AV systems according to the client’s requirements demonstrates Vega’s expertise in handling large scale AV projects in the hospitality sector.”

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