Utelogy has announced USB device monitoring for conference rooms. With this feature, IT departments can deliver an enhanced user experience for employees using collaboration tools.
By simply adding U-Computer and USB devices to a Utelogy configuration, the USB devices now become managed assets within the U-Manage portal. U-Computer acts as a proxy for Utelogy drivers, where secure APIs are used, that don’t expose the API outside of the local host.
For those assets that don’t have an API, Utelogy can also monitor generic USB peripherals and assets. After installing the USB driver on Utelogy’s U-Server and connecting the device to U-Computer in the room, Utelogy can provide users with rich data, analytics, and monitoring capabilities.
Frank Pellkofer, president and co-founder of Utelogy, said: “A key frustration for organisations has been the lack of visibility into these devices. The average huddle room probably has six or seven devices in total and half of those are USB devices—cameras, microphones and speakers. If you can only monitor half of your devices, that creates a less than desirable user-experience. And now that we can also look at reporting and analytics, organisations are able to deliver a better workplace technology experience at a lower cost. The extraction of actionable data for these devices is invaluable.”