avt has expanded its range of Harman products in Australia to include the complete integration and installation audio suite.
Graham Evans, CEO of avt, said: “We are delighted to expand our partnership with Harman and are thrilled to be able to offer the Australian market a simplified path for support and supply of all Harman installation control, video and audio products.”
Evans continued: “avt will be investing heavily in resources and capability to allow us to deliver and build on the world-class customer support, service and experience that have underpinned our success with AMX across the entire Harman integration and installation audio range.”
Ramesh Jayaraman, VP and GM of Harman Professional Solutions, APAC, said: “At the conclusion of an extensive review process, we identified reducing complexity and taking a solutions-driven approach as fundamental processes for improving customer experience. The new distribution model leverages over 60 years of collective experience between avt and CMI in the Australian market, and will provide customers greater clarity through simplified sales and support structures.”
Sales, support, warranty and repair of Harman Professional products in Australia will transition to avt and CMI on February 1, 2018. Warranty terms and inclusions will not be affected.