The Highlands Development Center, part of Viet Thai International, has invested in a comprehensive AV upgrade at its office in Ho Chi Minh City, overhauling three training rooms and two meeting spaces.
With the aim of improving collaboration, streamlining instruction, and enhancing operational workflows. Regarded as one of Vietnam’s largest retail chain business groups and the parent company of Highlands Coffee, AV integrator Duy Hoa Phat Corporation was called on to design and install a unified system which incorporates Extron switching, audio processing, control, and room scheduling technologies. The AV environment accommodates dynamic room configurations, intuitive interfaces, and effective room scheduling to create a productive experience for users across the organisation.
The client needed an advanced AV system with flexible control for training spaces, including the ability to combine or divide rooms seamlessly. Trainers required an interface to adjust audio, video, and microphone settings without technical support.
For the third-floor meeting rooms, the focus fell on integration with room scheduling software to display real-time availability and facilitate on-the-spot bookings through user-friendly interfaces.
The AV system design includes several Extron systems designed to deliver consistent performance and intuitive operation across both the training and meeting spaces. The training facility includes two adaptable rooms and a cashier training room, all connected to a centralised AV system. Video routing is handled by a Extron DXP 88 HD 4K PLUS matrix switcher, supporting 4K/60 video and HDCP 2.3 compliance which allows any HDMI source to be sent to any display regardless of room configuration.
Audio processing is handled by a DMP 128 Plus C AT digital matrix processor, ensuring clear voice transmission and supporting flexible routing between microphones, sources, and speakers.
HDMI sources pass through an HAE 100 4K Plus audio de-embedder, extracting audio for delivery to the DSP system, whilst ceiling mounted loudspeakers and wireless microphones are integrated to offer balanced sound coverage throughout the rooms.
System control is centralised by a IPCP Pro 350 xi control processor, coordinating signal switching, audio settings, and room mode transitions. Each space includes a wall-mounted TLP Pro 725M TouchLink Pro touchpanel for direct control over AV functions, microphone levels, and room combinations through an interface.
Outside each meeting room on the third floor, a TLS 725 M seven-in room scheduling panel presents room status, bookings, and availability. The panels are configured using Extron’s Room Agent software for rapid deployment without the use of intermediate servers or custom programming.
When connected, the panels function as calendar clients, synchronising with the organisation’s scheduling platform to provide accurate room status and booking capabilities.
Local audio processing inside the meeting rooms is handled by the DMP 64 Plus C AT, a 6x4 DSP with AEC and Dante. The processor supports microphone input and audio playback, delivering clear audio for presentations and collaborative sessions.