Clear-Com has strengthened its partnership with Goldenduck.
According to the two brands, this collaboration aims to elevate the after-sales experience for Clear-Com customers by offering a comprehensive after-sales service package.
This is further supported by Goldenduck’s service centre, staffed by a team of fully trained pre-sales and commissioning engineers. There is also an in-house repair centre, equipped with the latest tools and technologies, minimising downtime and ensuring that issues are resolved swiftly.
Hans Chia, Clear-Com’s regional sales manager for Southeast Asia, commented: "Our partnership with Goldenduck is a testament to our unwavering commitment to our customers in Thailand. In an industry where after-sales support can often be an afterthought, we are proud to offer a level of service that is both proactive and comprehensive. Goldenduck’s expertise ensures that our customers receive not just a product, but a complete, end-to-end solution that includes ongoing support and maintenance."
Chanunkarn Boonmarkmee, a key figure at Goldenduck, concluded: "We are thrilled to continue our collaboration with Clear-Com, a brand that shares our commitment to excellence. Over the years, we have developed a deep understanding of Clear-Com’s products and the unique needs of our customers. Our fully trained team is dedicated to ensuring that every Clear-Com system we support operates flawlessly, allowing our customers to focus on their core business without worrying about technical issues."