SingEx selects NDI solution from Ideal Systems for the return of events in Singapore

2020 ITAP Stage
Stage with LED videowall at ITAP 2020.

SingEx, the company that operates Singapore Expo and Max Atria, two of the largest MICE venues in Singapore, selected Ideal Systems to provide a Newtek NDI solution for its first hybrid event since the outbreak of Covid-19.

The third edition of Industrial Transformation Asia Pacific – A Hannover Messe event [ITAP 2020] took place recently at Singapore Expo and Max Atria with full Covid-19 precautions, safe distancing, safe entry and Singapore’s Trace Together mobile app.

Due to Covid-19 travel restrictions and health concerns the event was changed to a hybrid physical and online event with local and virtual attendees and panellists. There were over 5,000 registered attendees, while 100 invited guests were physically present for the opening ceremony.

The solution Ideal Systems provided was based on Newtek NDI at the heart of the event control and command centre. The system used the advanced functionality of the Newtek TriCaster 2 Elite which provided a key feature called ‘Live Call Connect’. Using Live Call Connect enabled seamless integration of multiple remote panellists who joined by video-call using Zoom, Skype and Microsoft Teams.

This was done by converting their video calls into unique NDI IP inputs which could be switched, mixed and controlled independently by the TriCaster 2 Elite. This enabled the virtual panellists to be presented together in their sessions with the local moderator and local panellists on the stage screen in the main event theatre. Virtual participants appeared on the 10m long and 3m high LED wall on the stage also provided by Ideal Systems and simultaneously online as a single unified interactive panel of experts.

The TriCaster 2 Elite was controlled by Newtek’s 2-Stripe control panel, which was paired with the Video Mix Engine in the TriCaster to manage all the discreet NDI IP streams of the panellists along with camera control of the Panasonic NDI PTZ cameras in the main auditorium and all of the scaling and mixing and graphics for the stage and web outputs.

Ang Chee Chiang, general manager, centre management, SingEx Venues, said: “SingEx was delighted to have partnered with Ideal Systems to build our digital production and broadcasting capabilities to support our first hybrid event. Ideal Systems worked closely with our technical team to design and build a fully functional system in a tight time frame. They also trained and upskilled our production team and operators on the new system, shared valuable insights and advice, leading to the flawless execution of a very successful hybrid event.”

Fintan Mc Kiernan, CEO of Ideal Systems Singapore, stated: “This was a great experience for us to use the latest Newtek NDI IP video technologies to drive a live international event of this scale and we are honoured to work with companies like SingEx who have great technical foresight to leverage these new IP video technologies to overcome the challenges presented by Covid-19”