Case Study: Ego Pharmaceuticals, Australia

JAK Audio Visual details how it worked closely with the IT department at Ego Pharmaceuticals to design and deploy an AV system that will meet the client’s present and future needs.

Ego Pharmaceuticals is an Australian multinational skin care company with subsidiaries in Malaysia, Singapore, Hong Kong and the United Kingdom, as well as staff in Bahrain, Kuwait, Qatar, UAE, Egypt and Saudi Arabia. When looking to move to a new offi ce location in Melbourne, integrator JAK Audio Visual was hired to provide AV systems for the facility.

The IT department from Ego Pharmaceuticals was involved with the project from the start. Kyle Hoppitt from JAK Audio Visual says: “The IT department did not know what it wanted in terms of AV, but they had clear ideas about how they wanted the systems to operate and work.” JAK Audio Visual took on the task of designing, integrating and delivering the AV systems. Foremost among the requirements was to have easy to use systems with a high degree of automation. Hoppitt says: “We designed the system for Ego Pharmaceuticals and drew up a lot of schematics to show the concept for the AV systems we wanted to deploy. Our approach, which is also our design philosophy, was to have automated rooms with the least possible amount of user input.”

He continues: “All the rooms have occupancy sensors which control the TVs and display information about the room booking. As soon as you plug a laptop or input source into the cable boxes, it appears on the screen. All of this happens without the user having to directly interact with AV system.”

Having the IT department involved was a boon. Not only did it allow for the requirements of the project to be clearly communicated, it also made the life of the integrator easier. Hoppitt details: “We requested a VLAN for the AV systems and that request was quickly processed. We had this conversation early on and provided a spreadsheet of all the devices that will be on the network so the IT department could plan in advance. They then provided a list of IP addresses and we used those to set up the VLAN.”

Furthermore, the integrator was engaged early in the project and Hoppitt details the benefi ts of this: “We worked closely with the builder and, because of the timing of when we were brought on to the project, we could specify all the Cat6 cabling requirements and the PoE locations we would need. We handed this information to the builder and they managed to provide everything we needed via the electrician. We didn’t have to get involved with the network infrastructure.”

There are also benefi ts for the end-user when professionals are engaged early. Hoppitt says: “When it was time for us to come on site, all the cabling was in place and we didn’t have to do much in that respect. That’s good for the client because you don’t end up paying two companies to run cabling along the same cable run.”

A Crestron solution was on the cards and the integrator and the IT department from Ego Pharmaceuticals made a trip to Crestron’s Sydney experience centre to gain further understanding of the technology.

Interestingly, Crestron Fusion was chosen to be a core component of the AV deployment. Hoppitt narrates: “The Ego Pharmaceuticals office has 21 rooms and out of those, eight are AV enabled. These include four meeting rooms, two videoconferencing rooms and two training rooms. The remaining rooms may not have AV systems but they do have room booking panels which can be used with Google Calendar. Crestron Fusion was a part of the project early on due to the requirement for room booking and then reporting on AV usage came in as a bonus to that.”

Ego Pharmaceuticals chose an on premise option for Crestron Fusion. It provided a server and the integrator, with assistance from Crestron, installed the requisite Fusion software. While the option to integrate Fusion with the BMS was discussed, eventually it was decided to have the two remain separated.

On the surface, the decision to employ Fusion seems like overkill but Hoppitt explains: “Ego Pharmaceuticals has two office sites with another one on the way. The upside of Crestron Fusion is that they will be able to connect the sites with the Fusion servers. They can just scale the facilities that they have. With the server that they have at present, they have the capacity to manage a couple of hundred rooms.”

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